Nexus
Broadband Ticketing Tool
Omni-channel ticket intake (Call · WhatsApp · Portal · SMS), SLA-driven escalation, OTP-verified closure, and a field-technician PWA — built for broadband service providers.
Tickets
Omni-channel intake
Call · WhatsApp · Portal · SMS
SLA
Auto-escalation
L1 → L2 → L3 chain
Field
Technician PWA
Offline · GPS · Photo · QR
Closure
Verified resolution
Customer OTP · CSAT
© 2026 Pozhil Technologies (OPC) Pvt. Ltd.
Nexus
Pozhil Technologies
Access is restricted to authorised staff only.
Pozhil Technologies (OPC) Pvt. Ltd. · Internal use only