Subscriber support,
on every channel.

Omni-channel ticket intake (Call · WhatsApp · Portal · SMS), SLA-driven escalation, OTP-verified closure, and a field-technician PWA — built for broadband service providers.

Tickets

Omni-channel intake

Call · WhatsApp · Portal · SMS

SLA

Auto-escalation

L1 → L2 → L3 chain

Field

Technician PWA

Offline · GPS · Photo · QR

Closure

Verified resolution

Customer OTP · CSAT

Nexus

Pozhil Technologies

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Pozhil Technologies (OPC) Pvt. Ltd. · Internal use only

Subscriber support,on every channel.

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Subscriber support,
on every channel.